Terms of Service
Last updated: January 2025
These terms apply to commissioned artwork and purchases from Macchia Arts.
Commission Process
- Inquiry - Submit your vision via the commission form
- Consultation - We discuss details and I provide a quote
- Deposit - 50% deposit secures your spot and begins work
- Creation - I bring your vision to life with updates along the way
- Completion - Final payment due, then your artwork ships
Payment Terms
- Deposit: 50% due to begin work
- Final Payment: Remaining 50% due upon completion, before shipping
Cancellation Policy
- Deposits are non-refundable once work has begun
- Cancellations requested before work begins may receive a partial refund at my discretion
- If I am unable to complete your commission, you will receive a full refund
Revisions
- Sketch Phase: Revisions are welcome during initial concept and sketch approval
- After Approval: Once you approve the sketch and painting begins, no revisions are possible due to the nature of oil painting
Please take time to review and approve sketches carefully before I begin the final piece.
Timeline
- Typical completion: approximately 8 weeks (includes drying time for oil paintings)
- Timeline varies based on size and complexity
- A specific timeline will be provided during our consultation
- I will keep you updated on progress throughout the process
Copyright & Reproduction Rights
- I retain full copyright to all commissioned works
- I may use images of your commissioned piece for my portfolio, social media, prints, and promotional materials
- You receive the original physical artwork only
- Commercial reproduction rights may be negotiated separately for an additional fee
Shipping & Delivery
- Buyer pays shipping at actual cost
- Domestic (US) and international shipping available
- International buyers are responsible for any customs duties, import taxes, and fees
- Insurance is recommended for high-value pieces
- I am not responsible for damage or loss once the artwork is in the carrier’s possession
- Tracking information will be provided once shipped
Governing Law
These terms are governed by the laws of Colorado, United States.
Changes to These Terms
I reserve the right to update these terms at any time. Changes will be posted on this page with an updated date.
Contact
Questions about these terms? Email [email protected]